Wednesday, February 01, 2006
here in the slope
funny the other day, a potential customer calls inquirying about a certain listing. the tone from that person is a wee bit over the top with regards to being nasty. in your face, demanding answers to all. in that demanding tone to have all the answers to all the demands to a listing.
makes you wonder on the other end, why is this person so nasty and rather demanding to a simple give and take conversation. when i was in need to know and asking questions also. for i needed to know which listing they were calling about, how long they have been searching, how many places they've seen, are they pre-approved, what is their budget, and other simple inquiries to make my job easier to assist this person.
all the while, the person calling was on a mobile while driving and claimed afterwards to not feeling well and in transit to a doctor's appointment. yet, prior to being given this info, i had to endure the the nasty tone and almost hostile action of demanding info about a listing.
i always feel it is a two way street in having a conversation, and if you are calling, and wish to be treated with any sense of normalcy, i would suggest being civil from the get go with the conversation.
makes you wonder on the other end, why is this person so nasty and rather demanding to a simple give and take conversation. when i was in need to know and asking questions also. for i needed to know which listing they were calling about, how long they have been searching, how many places they've seen, are they pre-approved, what is their budget, and other simple inquiries to make my job easier to assist this person.
all the while, the person calling was on a mobile while driving and claimed afterwards to not feeling well and in transit to a doctor's appointment. yet, prior to being given this info, i had to endure the the nasty tone and almost hostile action of demanding info about a listing.
i always feel it is a two way street in having a conversation, and if you are calling, and wish to be treated with any sense of normalcy, i would suggest being civil from the get go with the conversation.
